Same here. I have 2 transactions, that are not going through:

pool     in      03:38:39 PM                14.00 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 0000000000000000 -
pool     in      03:38:39 PM                10.00 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 0000000000000000 -

I also wrote to the support e-mail, but no one responded. Make the effort and at least answer here in the topic.