well the average computer user doesn't do the things us nerds or tech smart individuals do. case and point, i took a service call two months ago to one of my aunts friends house. Her computer wouldn't turn on. i got to her house and her desktop was filled with suspicious programs when i booted into Safe Mode. I questioned her, and apparently she'd been paying some "company" called Super Anti Spyware 200 dollars a month to protect her computer against viruses. So i booted MBAR(Malwarebytes Anti Rootkit) and of course the rootkits installed on the system immediately blocked it, so i rebooted and ran it from dos. i pulled 97 drivers off her computer that night that were rootkits, installed avast and pulled 15 viruses, then installed MBAM and removed 400 malware programs. This woman is a certified public account. it never ceases to amaze how unaware most people are. to them a computer is a magic box that they use to send emails and socialize. they don't understand the risks and the technical side of computers.