It seems i'm a bit offside... what's exactly the problem with bittrex?

they blocked hundred thousands account for any reason, reset users already registered and asked for documents for registration but after few months peoples who sent their documents are still blocked and can't withdraw theirs coins
they don't answer to support
they didn't block me but blocked 2 friends of mine and for now only one has been unblocked, the other wait for 1 month
we 3 are french
i lost btc on cryptsie i won't lost on bittrex
I have had an account there since 2014, just got back into it about 4 months ago, setup basic authentication so far and i have a limit of 0.4btc which fluctuates depending of Btc value as the withdraw limit is $3000 worth of coins for basic. I have had no problems withdrawing music or Eth or BTC