Can cryptopia please fix byteball withdrawals? You are giving us non-existent txids and our withdrawals aren't coming through. Some people have been waiting for weeks. It seems like you are stealing our bytes.
If they're generating txids that don't appear in the block explorer or your wallet then it's possible they're on an unintentional fork; a different path on the blockchain.
Has Byteball been updated recently? Is it possible Cryptopia is still running an older version?
edit: I see Byteball does things a little differently when it comes to securing the blockchain, so it's possible I'm way off.
It's concerning cryptopia isn't answering the byteball withdrawal problem they've forwarded to the staff weeks ago.
If it's a non-existent ID it means they still have the bytes in their wallet, that's what the byteball folks are telling me. All they need to do is credit the user's accounts again with the proper byteball and fix their wallet. It's not the user's fault if they are generating non-existent txids, and if they never fix the problem they are liable for a class action lawsuit for stealing assets.