With all these problems that are stated here I will give their sportsbook a try since I am currently still looking for one that does not require any verification once you want to withdraw from them.
Then it's not a place for you.... they are holding my 1.2btc and already asked for ID,utility bill then to make video clip with me and to prove source of the funds into my bitcoin account... enough to stay away? not? they are holding my 1.2btc for over 6 months for now.