That's correct. You can't just change terms without noticing users AND agreeing to them.
That's completely against the law and illegal. A statement that if
someone does not want to go through the new terms and verification process,
give the option to close accounts and return funds to user.
I agree, a 0 BTC daily limit unless verified is NOT the product I signed up for before I gave Bittrex my money.
Many people don't want to get verified because they don't trust exchanges with personal data, simple as that.
It's actually illegal without the account holder's approval or agreement. If they never sent a notice about the change with ample time for ppl to withdraw if not willing to verify, they can be held liable under US laws. As far as I am told they never notified anyone of the changes as well as having a non functional basic verification system .
The US DOJ should be contacted quick about this so they can lock the company's holdings before they decide to run with it and refund people's accounts that chose to close their accounts.
I do not have a stake on this exchange, but have a good friend from Asia that is now stuck with no way to get her funds out of bittrex and their support is not responding to the ticket regarding her wanting to close her account and withdraw everything.
I don't know what the law is in the USA regarding financial institutes changeing there Terms & Condition but here on the other side of the pond if a financial institute changes there T's&C's they are legally required to inform all there customers (and they do, I know from experiance) of the changes and give the customer ample time to decide if they want to stay or leave, with no penalties or fees.