Post
Topic
Board Exchanges
Logging in to Kraken - Help needed!
by
stantheman1937
on 10/12/2017, 00:59:13 UTC
Hey people, I'm trying to work out how I can reset my Kraken account password so I can access my account. Obviously this is distressing to say the least.

This is what I am up against:

1) I go to Kraken.com, hit login link, page 520 errors. I refresh until it loads.

2) I click "forgot password",  page 520 errors, I refresh until it loads.

3) I enter my email and username, hit submit,  page 520 errors. I refresh until I see "we will send you a reset link if the information you provided matches our records".

4) I get the email, click the link, page 520 errors. I refresh until it loads. I fill out form and submit, I get an error telling me the link has expired. I suspect because the server maybe registers one of my initial requests as the link being used, it then marks it as expired (?).

5) If I try from step 1 again I don't get an email from them as I probably need to wait a few hours.

Can anyone please help with how I might get around this??

Many thanks in advance Smiley