My current experience with Bitinstant is into it's 9th day. You do what they ask, provide any additional information they request in a timely manner and wait patiently for what? Silence. You receive the scripted comments they have been trained to respond with and ignore any follow up emails requesting nothing more than an update. I posted in a thread on their Facebook page earlier today with truthful and professional comments warning those who have not sent them money yet to read about them before putting themselves in the same situation many of us seem to be in and they proceded to block me from their page. That alone spoke volumes to me, and I hope others read about their current situation and make an informed decision. Message:BUYER BEWARE.