Was chatting with you earlier on Facebook. It seems they didn't like the thread we started earlier, because apparently they delted it and blocked me from posting on their page. Like I said I am at 9 days and nothing.If you think about what they told you, (1-3 business days) the 4th of July is Thursday and even if they work on Friday their basic time frame of 1-3 days has bought them an additional week to stall you. I saw your ticket number with them was in the 23,000's.My ticket was in the low 17,000's,now I'm sure that alot of the tickets are duplicate complaints but that is a lot of tickets in a short time.Again I wish you luck and hope things work out better for you.Keep us informed.