Post
Topic
Board Service Announcements (Altcoins)
Re: YoBit.Net - CRYPTOCURRENCY EXCHANGE & MultiCoin DICE - Free Coins every 1-24 hrs
by
zaphold
on 10/12/2017, 13:13:52 UTC
I sent XEM to yobit two days ago and have yet to see it in my wallet. The message I got from yobit support was that the wallet was on maintenance and it may take some time and they're sorry. Nice. What am I supposed to do with that sorry when instead of selling the coin when it was peaking I'm now stuck with it and it's worth half what it did when I was sending it to yobit? I asked the support how much longer I have to wait and after 20 hours they haven't got back to me.

If your wallet is on maintenance or whatever - let people know that BEFORE they send you their crypto, not AFTER if you want to be professional. Would be nice of you to reimburse at least some of the losses - would be the right thing to do, because it's entirely your fault that that money is now lost.

I'm still waiting for that deposit to display in my wallet.