Hey,

2 days ago i made a withdrawal request for 5.27 BTC from my bitstamp.net account. The transaction is shown as "Finished" in my account. The problem is, it hasn't arrived and is also not on blockchain.

I've already contacted the support about this problem. They just said the system administrator will have a look at it. That's it

Does anybody know what might have caused this problem? And how reliable is the support team at bitstamp? I haven't heard from them since more than 24 hours.

Hope anyone can help me.

Greets