You will probably just need to wait then, maybe a day more to get new permissions activated.

Ps: I can understand you frustration but don't worry it's not a scam site (atleast not till now), so you will get your money back.

If you don't get money or reply from them till tomorrow, contact btc-e admin here.

https://bitcointalk.org/index.php?action=profile;u=33012

His skype,icq id is on his profile.