This is definitely a big issue. Opinions on Bitcoin vs Bitcoin Cash aside, the fact that Bitcoin is not usable at the moment is worrying. In most 'beginner resources' the features always listed are fast and cheap transaction fees. Beginners will have a hard time when they realize this is not the case anymore.

Possible solutions are also taking forever to be applied, maybe an even worse problem is the fact that the community is not able to agree on anything, there's a big lack of consensus.

The roadmap is not specific enough, I really don't know how close or how far away we are from implementing any possible solution.

We all have complains, the real question now is what are we going to do about them. We should start by getting more informed about the progress on for the lighting network or other possible solutions, how much time can we actually expect them to take to be implemented. I feel there's also a lack of communication between the developers and the users.