Guys - here is some visibility into what is happening -
There are two issues here -

(1) Balance update - There are delays in the update cycles (once an hour) simply because the database needs more time to crunch the large volume of data. This is the hardest piece to scale and we approach it by streamlining and making the data crunching more efficient and by scaling the hardware. Both take time. However no data is lost so balance display should catch up to the right numbers even if delayed. Let us know if you are seeing something odd there.

(2) VTC - We brought it back and it appears there is something wrong with the share data collection. We are monitoring it and fixing it on the go and will update balances for work that we can identify that has not been compensated for. We prefer not to take it down yet because we think we found the issue and fixed it, but we will soon know and decide on next steps.

These are challenging times for everyone and everything keeps changing, but we assure you we are the same guys with the same commitment and etiquette as before 

Thank you for your support!!