Post
Topic
Board Web Wallets
Can't login to Blockchain.info
by
serg2017
on 12/12/2017, 12:39:01 UTC
Our situation:

Account was created in September 2016 in mobile app on iPhone
Use 2FA
We have:
1. BCI account (wallet) ID
2. Working e-mail and connected phone number
3. Password, we sure (only digits)…
4. Remember of the wallet addresses
Have NOT:
1. We haven’t save any Seed revery phrase and private keys

We make all operations with mobile app, but after on of the iOS (or application) update in April of 2017 BCI application was reset or something else..
We trying to login and get «error wallet decryption»

While I was trying to log in with desktop, confirm by e-mail and phone, I’v got some part of response with such a payload
Code:
{\"pbkdf2_iterations\":5000,\"version\":3,\"payload\":\"AAAAAAAAAAAAAAAAAAAAA(here is numbers and digits)\»}»
          }

It’s very strange payload starting with AAAAAAAAAAAAAAAAAAAAA…

Trying btcrecovery util, but no result (use this response part as wallet.json and some password tokens).

May be our password was reconverted some way during the BCI updates, iOS app updates?
May be need change iterations count?
May be old version was initially?
Probably, we can try to brute force seed someway as we have one of the wallet addresses?

Experts, please, help us