Post
Topic
Board Exchanges
Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees
by
nonpublics
on 12/12/2017, 12:58:07 UTC
Hi, can support help me here? I registered on c-cex yesterday, receiving e-mail, verify it, enable 2fa, deposit few btcz on my account, trading some time. Then i want to withdraw my btcz but can't. When i'm trying to withdraw got error message "Withdrawal error please write to support", in withdraw history no records about withdraw, but in info messages on c-cex Withdrawal confirmation link of 5850.72337931 BTCZ to t1dT1m6rQraZAsHVU2qw4zAkbmLn4GqJbsn has been sent to ***@***.com . I don't got any e-mails, trying to change e-mail but can't "Please contact support". I'm contacting to support from ticket - but no response.
Ticket ID:   528444
Or new accounts can't witdraw or maybe other problem? I don't find any informations about withdraw limitation or smth. Please help.