Post
Topic
Board Primeiros Passos (Iniciantes)
Re: Transferi meus BTC pra Jaxx, porém não apareceu.
by
celoseco
on 12/12/2017, 15:30:35 UTC
Precisei resetar o cache do programa para aparecer.

Para quem precisar também.

How do I perform a cache reset?
Jaxx   Jaxx Knowledge Base   Troubleshooting
Most display issues in your Jaxx wallet can be solved by a cache reset.

First, secure your backup phrase (Menu > Tools > Backup Wallet > View Backup Phrase). Make sure you have this phrase written down as it essentially holds all of your funds.

Now, perform a cache reset (Menu > Settings > Reset Jaxx Cache). This will not disrupt your funds, but will reset your wallet preferences such as your preferred choice of currency display.

If you have set up a security PIN, the cache reset will not reset the PIN or the PIN feature.

When in doubt, it is always helpful to perform a cache reset.