Yes, it looks like that: "Your account recovery request is pending review by our staff."
Interesting. I didn't get that, or any errorI was redirected to the same step 2/2 again. Actually submitted the form twice just in case...
I just tried again from home (previous attempt was from work). The page runs smoothly at 4:00 GMT
.Again, I didn't get that message, but the system seems to have recognized me:
Quote
Proof provided so far
- Last balance on account
After submitting a new form from this IP, now I have:
Quote
Proof provided so far
- Last balance on account
- Used IP address
So I'm confident my request has been proceesed, even if not receiving any "Your request is pending review" message. Maybe my request will be automatically processed, taking into account that my original password was good enough. Who knows.