Put yourself in the customer's shoes.  We didn't force the company you work for to add so many coins your bosses tech team doesn't have the time to upkeep wallets, perform regular tests on them to make sure they are working, and support a growing userbase (assuming best case scenario and these are the only problems at play_.  We're not trying to be mean.  The ETH problem *wasn't* cryptopia's fault, I'm talking about other coins.  When you go weeks or months without public updates on non-working deposits and withdrawals advertised as working, that IS BAD CUSTOMER SERVICE AND IT IS BORDERLINE ILLEGAL