This is ridiculous! I've been blocked from my account and no response?

I did receive one response from Cointracking facebook page messenger telling me to open a support ticket which of course I cannot do because I cannot access the site. I replied telling them that but have heard nothing in since.

I need access to my info as I'm the process of working on taxes which is why I bought this program to begin with. What a time for this to happen and for Cointracking team to go AWOL here!

I'm all about security measures but when it goes wonky and I can't access my own data there has to be support measures in place. What other recourse do I have other than to complain here?

Im beginning to worry that my data has been compromised. I can't see it but who can?

PLEASE RESPOND