It's clear that Segwit alone won't do much in that regard, and that's something obvious even without Segwit being utilized right now. It was never meant to solve anything in terms of scaling, but more to buy time in the runup to Lightning Network.
that is the problem with SegWit, and that is one of the main reason why SegWit2x (the 2 MB hard fork) was suggested. the problem is that SegWit will only work if people use it. and it is opt-in not forced. and so far in the past ~4 months we can see practically nobody is using SegWit because block size is still at 1MB with a little increase in it.
2 MB could have solved it until LN comes. but for now we have to endure the increasing fees and hope the damage it causes won't be huge and permanent. like hoping things like Steam dropping bitcoin doesn't happen anymore!