Our sincere apologies for any inconvenience this may cause to your trading. There is a technical issue regarding BTC withdrawal processing, which is urgently being fixed by our tech team at the moment.
If you have any further enquiry or question about your withdrawal, kindly send us an email
Could you tell me exactly about technical issue regarding BTC withdrawal processing? is there an estimated time when that problem will be fixed?
Wait for your respond, Sonny rib hartantha.
Our tech currently working on it to fixed the issue. We are not able to give a timeframe but rest assure we will keep everyone updated. Some of the btc withdrawal that delay last week has been processed , for anyone of you that has been affected we are sincerely apologise for this delay, please proceed check your account. Kindly be patient.