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Re: My account is HACKED - What should I do to retrieve it?
by
amon raa_Hacked
on 13/12/2017, 14:15:25 UTC
if you have locked your account. nobody will be able to unlock it, you may send email to theymos but it will be difficult for him to recover your account because they are rarely do that. it will be better if you create new account and keep it secure, dont let anybody know your password also. dont use the same password in another site.

So theymos will not help me to regain my account?  Shocked
I do not even know how my account was hacked, I did not click on fake links nor reset my password using fake emails and I dunno how this happened.

The admins will help you recover your account if you give ample proof that the account is indeed yours, and a bit of time.

Just to add to what @ikilledcobain linked, here's a guide on how to sign a message using the electrum wallet: https://www.cryptocompare.com/wallets/guides/how-to-sign-a-message-with-electrum/

Feel free to ask questions. Good luck.


I had another account before and I reset it wrongly with the security questions which made it locked forever and it's been a year contacting theymos about it and i fellow all of the steps mentioned in this tut with no help and i lost it forever.