I still find it difficult for new users to exchange Fiat -> Dash. Level entry users are using Coinbase. The next level up from there is GDAX and Gemini. From there we have the other crypto exchanges. The users that really want dash that I talk to are not experienced enough to get it and I feel it is really frustrating.
It was hard enough for these users to figure out how to get BTC/LTC/ETH. With the funds, team, market cap. I don't see why we are not pushing these exchanges to add Dash? Maybe we are, not sure. Just saying my frustration and opinion.
Yes, I do understand there are other ways of getting funds in for Dash but they are outside the main pipe and that is a problem. If I knew of a way to push these exchanges I would create a proposal but sadly, I don't.
I would assume others feel similar and what I have not heard is how will "grandma" get fiat into Dash with Evolution.
This is exactly why Dash isn't doing as well as Litecoin. It's a frustration we all share. For onboarding, Kraken may be the best choice for simplicity, though I use coinbase too because it's easy for me, and I get direct deposit into my bank acciount, and they're in California like me.