I've been waiting 24 hours for verification. How long does it normally take? My DL matches my account info exactly. The process says it takes around 10 minutes to verify. What are they doing? I have not had any error come back yet.
I just see:
Your verification information is currently being processed
Please wait while your information is being verified. Sorry for the inconvenience.
Tips for successful verification:
Take a fresh selfie, ensure nothing is blocking a full view of your face
Do not use the same image from your identification documents
Do not use a professional profile picture
Do not manipulate the image of your identification in anyway. This includes adding watermarks or blacking out certain information
Do not crop the image of your ID such that any portion of the ID is removed including edges
Does basic verification work for anyone at this Exchange? I'm just curious if the enhanced verification only happens for US citizens as they are trying to comply with bank laws or something with this antagonizing process.