Hi there

I sent two transactions by SEPA (by a french bank). The first one of 4000€, the second one of 1754€. For the first one a forgot to put the reference (I didn't repeated the mistake). It happened the 8 of december, and I sent a request to kraken support the 12 december (when I understood that the delay xas abnormally long). I'm not having responses, could anybody help ?

Thanks,
Best regards

Ticket:1026436