I'm facing now with the situation that I can't withdraw my BTC because Bittrex not sending me any confirmation mail, even when i try to maky withdrawal again. I've checked and my email not block from Bittrex, all my notification in Bittrex were turned on. Even when i logged in bittrex not sending mail to me neither, bittrex not send me mail when i logged in since 22/June/2017.
So I've enable 2FA, but it have to confirm in my email to enable 2FA when i cant receive any mails from bittrex.
I've write ticket to bittrex support but no reply until now.
Any one in this situation before? Please help me. Thanks a lot
Hi,
You most likely previously marked one of our emails as spam which means we cannot legally send to you unless you request it.
Please let me know your support ticket and I will take a look.
Thanks,
Ryan @ Bittrex
Dear Ryan,
I have the same issue with receiving emails from bittrex since 2 days, I have added now the email address in the white list, but still there are no notification emails coming.
Please to help, my ticket no. is 715722!
Thank you!
VS