Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Jgguy
on 02/07/2013, 14:42:14 UTC
So I did a purchase through zipmark on Thursday for $200.  Instead of getting an instant transaction like some people zipmark sat on my request until today when they ACHed my money this morning.  Bitinstant still doesn't show any received funds and doesn't even take zipmark anymore.  Is anyone else in this position?  I emailed both customer supports but no answer yet.

Transaction number is 8bbc779b-9642-41e3-b3be-abd7946dd1af

Well after 5 days of no response from either company all I have to show is less money in my bank. I sent both an email letting them know that I will be requesting an ACH reversal from my bank later today.  I sincerely hope bitinstant isnt pulling a ponzi as you suggest crazylikeafox.

Edit: Zipmark customer support responded to me and was able to return the money to me.  Never heard anything from bitinstant but they were cc'ed on the emails.