Over the past days I have found cryptocurrency exchange Spectrocoin ( https://spectrocoin.com ) to have the worst customer support ever. I had some transaction issue with my XEM account.
You have to wait in queues for longer than 2+ hours to get your number for chatting with support agent. I have repeatedly talked to the customer support for like 5 times and have 3 tickets generated for the purpose, I have been assured alot that my transacted amount will be sent to my wallet but no use.
A thousand thumbs down.
This is what I got after using the exchange for last 3 months.
You have to wait in queues for longer than 2+ hours to get your number for chatting with support agent. I have repeatedly talked to the customer support for like 5 times and have 3 tickets generated for the purpose, I have been assured alot that my transacted amount will be sent to my wallet but no use.
A thousand thumbs down.
This is what I got after using the exchange for last 3 months.