DayTradeC1.. you are correct, there is a bug. I spoke with the MOd's.. go to Telegram chat and SPeak with Cory or Laurent. Send a public message, and also a DM. make sure its the actual admin cause there are fakes in there scamming people (just dont give any private info, you shouldnt have to).
Again: Did you check your MEW Wallet, if you have chosen the right Decimals = 18?
Else Envion will help you of course.
EDIT: Ok I see. Contact Envion. They are hardworking to make everyone satisfied. There will a solution.