Post
Topic
Board Hardware
Re: Avalon batch [2] countdown!
by
mrb
on 03/07/2013, 19:33:12 UTC
Well, my order (made & paid on 18th of February) was shipped more than a couple of weeks ago and arrived in my country two weeks ago. Unfortunately, even though I opted for EMS transport, they sent it via DHL. As a result the order is stuck in customs ever since it arrived. They won't release it to a private person, since they claim it's too large and the value declared is too high, so I need an invoice for a firm or some juridical entity. Sent a ticket to support, received no answer so far, it's been more than two days. My problem is that if I don't solve the customs issue soon, I think the package will be sent back. I sent a PM to Yifu too, hopefully he sees it soon Tongue .

Wow. What country do you live in?

These horror stories really opened my eyes as to how messed up and unreliable international shipping carriers and customs can be, for individuals as opposed to businesses.