Hello,
My name is Sarah and I am the Head of Customer Relations at Simplex.
I am teribbly sorry to hear about your experience and I will do my best to help you out.
First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme measures to ensure the safety of all the transactions that are sent to us.
Kindly send me your payment ID so I could take a closer look and handle the issue personally: sarah@simplex.com
Sincerely,
Sarah Kinney
Head of Customer Relations
Simplex
My name is Sarah and I am the Head of Customer Relations at Simplex.
I am teribbly sorry to hear about your experience and I will do my best to help you out.
First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme measures to ensure the safety of all the transactions that are sent to us.
Kindly send me your payment ID so I could take a closer look and handle the issue personally: sarah@simplex.com
Sincerely,
Sarah Kinney
Head of Customer Relations
Simplex
Just Sent a email to sarah will update when i recieved reply .. In most cases they never reply.
They close tickets automatically every hour might be there are so called EU standards
Sorry if i am harsh but i am disheartened coz my money is stucked with you guys and on trust pilor all reviews deleted. now there are only good reviews no bad review .
https://twitter.com/i/moments/942324954904670208
Check this twitter link and see how many other disheartend.
Miss Sarah....
