hey Piggy, mate! if one is logged in to the auction (my other account with which I contributed to Genesis city works) there's a small conversation/chat box for support. That's where I asked. I asked a second question but that hasn't been answered yet, it basically says support is away / back on Monday. It said that in the first place but I got a reply to my first question anyway. Other than that I think rocketchat is the best place to ask indeed. By the way I think we should ask Dropper to open a district chat in the decentraland rocket chat, or ask decentraland directly to open it for us. That rocket chat a good place to keep updated, and our neighbor districts like decentraland university are also there.