Hey there,
My name's Martin, and I'm heading up our support efforts at Coinmama.
As you can imagine, things are a bit hectic in the world of crypto, and our teams are working around the clock to answer everyone's questions. If we haven't answered yours yet, have faith that we're putting in every effort to get there soon
Alternatively, leave a reply here with your order number or PM us your email, and I'll look into it right away.
No problem.My name's Martin, and I'm heading up our support efforts at Coinmama.
As you can imagine, things are a bit hectic in the world of crypto, and our teams are working around the clock to answer everyone's questions. If we haven't answered yours yet, have faith that we're putting in every effort to get there soon
Alternatively, leave a reply here with your order number or PM us your email, and I'll look into it right away.
I sent you two emails back in August and never got a reply, first was to ask how to buy Bitcoin Cash (naive question I know but I was a newbie), second was about a payment refused. I got my answer later anyway, so no harm done. But yes, replying to all customers is the best way to go in my opinion
All the best.