I dont see a tx id?? Is it in the email I received? I see a reference code. I see it says funds will be avalible December 21. Wtf
I don't know what e-mail you've got.
Make tickets on the services you've been using, ask them what is going on.
And if they blame Bitcoin network tell them that they should put together more transactions to optimize fees.
You can also ask in the services' threads for help, although ticket use to be the best and most personalized way.