Hi Kraken support pls help me
i write 2 ticket but no answer yet
id 1071272
id 1062221   

my problem is that made withdrawal before 7 days (11.12.2017) and now is on hold i make withdrawal on new account at sepa transfer and i received mail

"The withdrawal address named Deki has been updated. If you requested this action, great, it was successful." then i received this mail "A withdrawal request has been made for the withdrawal address named Deki. Security precaution: If this is a new address you will soon receive an email asking you to confirm it. "

that was new address but i doesn't received new mail to confirm.

and passed 5 days and my funds are on hold pls help me

if you need info for transaction or something else i can write you
please help kraken before 1 week i have money on nicehash now this i can't pay for electricity

sincerely your Nebojsha Mladenovski