Post
Topic
Board Service Discussion
Re: Instawallet claim process
by
Boussac
on 05/07/2013, 11:45:08 UTC
My chief complaints of incompetence are several:
 - Your handling of this situation what sufficiently weak to turn at least a number of your customers from tentative supports into vicious adversaries.  And I believe that certain of us were unusually rational and patient for a surprising amount of time.
Our handling of the situation was insufficient to cure the paranoia of 4 users out of thousands of instawallet users

- If you lost enough money to call into question your solvency or ability to re-pay the losses, your funds management and surveillance strategies were not up to the task.
You are questionning our solvency without any ground, ignoring our annoucements.
Hence your basis for using the word incompetence is not facts but prejudice.
I will leave it at that since we are now only days away from paying out the claims, although I doubt that will put and end to your suffering.