I am here to help
Thnx again!
You have the ticket number, right? post your problem in the yobit chat, but put it very politely and do not write a lot of words, you can write something like this: sorry my ticket number xxxxx still has no answer, please someone can help me with this "
There is no ticket number! they answered on my email 5 days ago writing this:
Dear User!
Support answer:
your account is active but you can\'t reset password now
try after 3-5 days
Please answer in tickets only, don't send any answers to email! Tickets:
https://yobit.net/en/support/Date: 14.12.2017 15:27
Sincerely yours,
Team of Yobit.Net
I waited 5 days (until today) and the account is still locked!
...post your problem in the yobit chat...
Do you mean on Yobit.net (or .io) or there's a yobit chat in bitcointalk? Cause if i can't login i can't write in their chat...