I sent them my drivers license in July and it said waiting for approval until early December, then requested approval again. I had given up using their site. Stupid system they have doesn't allow high quality scans but uses my laptop low quality cams, which even says HD, lol. It was rejected multiple times. So I tried my passport and it worked as its a little easier to read. I guessing its some sort of market manipulation as I was dumping it all anyways. They probably target miners and I would love to mine it, but there is no where else to sell, so off to better things until another market opens. Yeah, I emailed poloniex, no response, haha.