Hello, I did not know today the Exchange is in limited service and I've just made a withdrawal then the coin was drop to 0 but the transaction is not recorded in history, the Email transaction confirmation link was received but not working.

Please help me to recover my coin, this coin is all of my family Christmas!

Thank you!

This is my receive coin's address and the Email transaction confirmation:

0xae6961c49633477bE1036b40f95d44e793d8D25D


https://s26.postimg.org/fdukxkvqh/image.png