Hi,

I'm a newbie trader but experienced miner and I accidentally sent Ardor (ARDR) from my personal NXT wallet to HitBTC without Memo Id (Message ID).

Right after that, I figured out I did wrong and I created a support ticket on HitBTC but I did not hear from them for over 8 days.

What should I do now? Can HitBTC solve my problem or did I completely lost my ARDR?

Any kind of help is really appreciated.

My HitBTC ticket ID is #70108

Best wishes.