they do not pay me 0.05btc which I won in their lottery in 2016. They say that I have many accounts. I explain to them that I played through a vpn-plugin which has a limited number of ip addresses. because their site bitcasino.io is blocked in Russia. Accordingly, many people from Russia played through this plugin and many had the same ip address. They do not want to listen to anything and ignore me. What is better to do in this situation? Documents are uploaded through the site, I can provide them with anything from documents, but they do not want to hear anything.
Thank you and Sorry for Google translator)))
So what you're trying to say is:
You won 50 mBTC about two years ago in a lottery and are claiming Bitcasino won't pay?
That's hysterical considering your admittance of VPN which is prohibited per their TOS. Which is the same for every bitcoin casino as far as I know. There is a reason for that, please see my above post.
They aren't trying to hurt their reputation by "stealing" $800 from someone who admittingly played from a banned country. From 2016, mind you