They are taking all of your money and no one will take real action to do anything about it.
I'm so lucky my withdrawal succeeded a few days ago.
I'm so lucky my withdrawal succeeded a few days ago.
Actually they got to me and stated they are working on solving the issue. I'll keep you posted.
First via their site forum (https://forum.hitbtc.com/categories/support) then via email. I basically contacted them every way possible and forum got the first reply.