Hi Kraken-septimus
I did not make seperate deposits. As I sent you my swift docements and screenshots I sent exactly 12k.
Not seperate something or partial , exactly 12K euro.
Before sending money I have also checked my daily and monthly limits and check the code.It is so strange that I have never faced such problem before . Please let me know the situation of problem.
Hi tunabeyi43. This has been escalated to a specialist who will be working on this for you. They'll be in contact with you if they need more details. Thanks for your patience.
I initiated a wire withdrawal (USD Fiat to a US bank account titled the same as my Kraken account) from my Kraken account about a week ago which failed. I have no idea why it failed. I submitted a support ticket which has also been escalated but I still haven't heard anything back. It's been nearly a week and I thought I would have heard something back by now. Ticket number: 1052605.
Can you please help?
Hi richtorsmith. I can see that you've already opened a ticket and escalated it. Someone will be with you shortly. Thanks for your patience.