Update: I closed all my positions.
So I got my money 600 euros less.
So when I opened my positions, they deducted the money from my account. then now after selling, they are deducting the same amount of money when I bought.
I paid 572 euros to open my positions, I just sold them today and I noticed almost 600 euros missing. I talked to the agent, and told me that they deducted 572 euros again.
Can anyone explain to me how is that possible? Charging me to buy, and charging me same amount of money when i sold my positions!
First the leverage system did not work. and now they took from me twice amount of money of how much I bought it.
take note, I bought with them btc@ 3600
I sold btc@9200 and btc@15400
I bought 0.16 btc, thinking with leverage it should be 0.8
now they say i just have 0.16, and then taking the 600 euros twice! WTF Kraken!
So I got my money 600 euros less.
So when I opened my positions, they deducted the money from my account. then now after selling, they are deducting the same amount of money when I bought.
I paid 572 euros to open my positions, I just sold them today and I noticed almost 600 euros missing. I talked to the agent, and told me that they deducted 572 euros again.
Can anyone explain to me how is that possible? Charging me to buy, and charging me same amount of money when i sold my positions!
First the leverage system did not work. and now they took from me twice amount of money of how much I bought it.
take note, I bought with them btc@ 3600
I sold btc@9200 and btc@15400
I bought 0.16 btc, thinking with leverage it should be 0.8
now they say i just have 0.16, and then taking the 600 euros twice! WTF Kraken!