Just thinking.... out loud (and i don't want sued so this is not in any way a fact or more then a thought). What if these updates they promise then don't ever do are just stall tactics for paypal to release the money to them and you miss the time where paypal has it frozen?
Thats EXACTLY what i was thinking the other day when i tried to get a refund and they denied it.
In the long run i don't think it will be a problem even though they denied it, paypal will side with us.