Hi everyone, I just updated the initial post with our zendesk information for support services. We are now working to catch up our backlog of installations. If I haven't contacted you already, please contact us via
support@segmining.zendesk.com for your support needs.
I have been sending emails to the Zendesk email address about a problem I have accessing the vpn.seg.cx:943 VPN and I have not received any responses other than the automated response that my initial email was received.
And since I cannot access that VPN I cannot reboot one of my miners that has been 100% down since early this morning.
Thank you,
justatadbitminecrazy