Quote from: malikali on December 10, 2017, 06:08:30 PM

Should he wait more or is there anything to concern here?

Currently, It seems shapeshift and blockchain.info is having a problem with exchanging of coins. There are a significant number of people here who have posted a similar problem like yours. If you want to look, It's in the Web wallets and Exchange Boards

Quote from: malikali on December 21, 2017, 02:30:12 PM

I contacted Shapeshift and sent them screenshot with Transaction and order id 2 days ago but still nobody replied or solved the issue. Help out guys

Try to follow it up on their social media sites below:

Quote from: Potato Chips on December 18, 2017, 08:12:00 PM

Submit a request here: https://shapeshift.zendesk.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/shapeshiftexchange [Tagged as "Typically replies instantly"]
Twitter: https://twitter.com/ShapeShift_io
Reddit: https://www.reddit.com/r/shapeshiftio

To add-on, They've released the current state of their support queue and as expected it's not a good situation for you. Response will probably take a week or so.
Read it here (Tips are also included): https://www.reddit.com/r/shapeshiftio/comments/7layhk/a_note_about_the_current_state_of_the_ticket