When are stop loss orders coming back? It should be called banking platform instead of trading platform.
I haven't been able to trade for months on your website and when I did, I lost money, because I couldn't close positions... I lost tens of thousands of Euros the things you've did and I will never forget and lost all trust in any exchange and all people I don't personally know.
Instead of helping and keeping your most loyal clients, you opt to get newbies in and choose them over those who made you wealthy, a very weird decision that every entrepreneur will understand (hence, the argument of Mt. Gox fear was legit that people had - yet, I defended you for being regulated that you couldn't do that without financial and legal consequences whereas Mt. Gox was unregulated). I think you should make an apology to your loyal traders who were trading on your platform for a living and many of them have already left (including having their lives ruined), but there is chance they will come back, because I think many of the others are even worse or will become.
I'll still use your service, because I still have faith in you and always had, see the posts that I defended you in this thread for months now. But, I've learned something very important (life lesson), which I thank you for, despite having could made over 100k, now I only have sub 1k in equitity, that is:
1) Never trust any exchange;
2) Diversify only on regulated exchanges that have liquidity (don't put everything in one basket like I did);
3) Only keep the amount on exchanges you're willing to trade, withdraw the rest to your accounts.
Extra tip: Put your genuine anger in to positive motion, you become more powerful, i.e. in fitness or running through the forest, so your mind gets clear and go trading.
You should improve asap, because I know city of london and wall streets firms are coming in creating their own regulated exchanges that have much more liquidity than all the current exchanges combined and they never had any single issues like you guys are having (with orders, website, hacking, deposits/withdrawals, etc).
So keep it up and Merry Christmas. It's looking better so far, but it's still very incomplete. Traders NEED functional stop loss orders and it's still disabled. Thank you.