I have a fresh M3 but it doesn't work :-(  . . .I plugged it in, it looked liked it connected due to the pools it was already configured with.  I then changed the pool settings, saved and rebooted and that was the end of that.  The device runs, the fans run but the cgminer software doesn't start and you can see that in the device settings.  It simply states "waiting for cgminer software to start".  I left it for up to 20 minutes with no luck.  The pool I'm trying to connect to is the EU based pool for Slushpool.  I made sure that I didn't copy any extra spaces at the end of the "3333"bit. 

I recall the device getting very hot, about 80 degrees and uncomfortable to the touch, then the fans completely slowed at some point and the device eventually settled.  The fans kicked back into gear up to full speed but the device status simply does not populate with any information.

Right at the bottom of the status page, the device shows an error": E011  Slot-0 Zero HS 4500 seconds  Zero HS Warning  6  Thu Dec 7 12:59:42 2017 system-monitor"

Has anyone experienced this?  I have restarted the cgminer by clicking the button and I have rebooted the device, nothing changes.